
Legal Document
Privacy Policy
Last updated: June 13, 2026
CONTENTS
Account
A unique account created for You to access our Service or parts of our Service.
Affiliate
An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application
Refers to Superchat AI, the software program provided by the Company.
Company
Referred to as either "the Company", "We", "Us" or "Our" in this Agreement, refers to NRML AI, Dubai UAE.
Country
Refers to: United Arab Emirates
Device
Any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data
Any information that relates to an identified or identifiable individual.
Service Provider
Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data
Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You
The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
To provide and maintain our Service: including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news and offers: special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
AI Processing and Third-Party AI Services
OpenAI, Inc.
Powers conversational AI features. OpenAI does not use data submitted through its API to train models by default, unless you separately opt in.
Anthropic, PBC
Powers conversational AI features. Anthropic does not train on API user data by default.
Google LLC (Gemini API)
Powers conversational AI features. OpenAI does not use data submitted through its API to train models by default, unless you separately opt in.
Purpose and Data Retention by AI Providers
Data transmitted to AI providers is processed exclusively to generate the AI response You requested. It is not used for advertising, sold to other parties, or retained for any purpose beyond what is described in each provider's privacy policy. By default, none of the listed providers use API-submitted data to train their models without a separate, explicit opt-in from the account holder.
Data sent to AI providers may be retained by those providers for a short period for abuse monitoring, safety, and operational purposes in accordance with their privacy policies. We encourage You to review each provider's privacy policy using the links above for full details on their retention practices.
How to opt out: You can disable AI features and stop all data transmission to third-party AI providers at any time by navigating to Settings → AI Features → Disable within the Application. Disabling AI features takes effect immediately and does not affect your account or other Application functionality.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:



